• June 13, 2023 at 20:58

    What are some of the important skills for a payroll professional?

  • June 13, 2023 at 21:29

    There are so many…payroll compliance knowledge, time management, problem solving, communication, and efficient in payroll software technology to name a few.

  • June 20, 2023 at 12:22

    Everything Trina mentioned plus a good sense of humour–sometimes that’s what saves the day!

  • June 20, 2023 at 19:40

    I love good sense of humour – it makes the environment more relaxed and real communications may go easily.

  • July 14, 2023 at 14:14

    Intermediate – Advanced Excel skills are a must. There is no way to manipulate data and verify checks and balances without it.

  • July 14, 2023 at 15:06

    The ability to explain complex calculations to employees with the objective to educate. – So many times I’ve overheard pay explanations that fly right over the heads of lay people who doesn’t have prior pay knowledge. There’s lots in payroll that can be taught but that’s one skill that you can’t fake.

    • September 7, 2023 at 15:42

      I totally agree. Payroll needs to understand pay beginning to end at a high level and be able to explain it to the employee at a much lower level.
      We tend to forget how much we actually do know until we see the dumb founded look of an employee as we try and explain what is happening on their pay statement.

  • July 19, 2023 at 08:31

    Let’s also toss a big dose of patience into the list of necessary skills!

  • August 4, 2023 at 16:56

    Attention to detail, verbal and written communication/listening skills, a good sense of humor, empathy, and to never take things personally – let it go.

  • August 8, 2023 at 09:23

    Accuracy, communication skills, organization, collaboration, tact, and confidentiality.